Customer Portal | Falcon Electronics

Need assistance?

Our team is here anytime.

Log in to Your Customer Portal

This is your secure area to manage everything related to your systems. Check your quotes, approve works, download contracts, view invoices, monitor job progress, track engineer visits and access certificates — all powered by AlarmOps.

What You Can Do Inside

Once you're logged in, you can take full control of your account:

Quotes: View and approve quotes online instantly.
Contracts: Access and download your agreements at any time.
Invoices: View, download, and pay invoices.
Certificates: Fire, CCTV, Intruder, Access Control & Emergency Lighting certificates.
Job Tracking: Follow engineer visits, see notes, pictures and completion details.
Maintenance Logs: Full history of servicing and callouts.

Need Help Logging In?

If you have trouble accessing your portal, just get in touch and we’ll sort you quickly:

Reset password help
Portal onboarding
Email or phone support

Our team is always around to help you get the most out of your portal.

SUPPORT TEAM

We’re here when you need us

Friendly Expert Support

If you get stuck, our engineers and support staff are always a call away.

Portal Setup Help

We guide you through anything you need, from onboarding to accessing documents.

24/365 Availability

Support is available every single day of the year.

Get in touch today for a free quote

0333 344 0671

MON-FRI 08:00 - 5:30 PM (24/7 ON CALL SERVICE)

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